Cincinnati, Ohio (August 29, 2018) — Donnellon McCarthy Enterprises (DME) today announced it has been named a 2018 ProMasters Elite Certified Dealer by Toshiba America Business Solutions. DME earned this distinction by exceeding Toshiba’s Highest level of service execution for customer support.
Toshiba’s ProMasters Elite Certification program specifically recognizes authorized Toshiba resellers for providing exceptional service, training and customer support. Toshiba conducts a recertification of each Toshiba Elite dealer on an annual basis.
“Donnellon McCarthy Enterprises has made a substantial investment of time and resources into becoming experts in servicing our industry-recognized e-STUDIO™ multifunction printer line,” stated Kenneth Hiteman, Toshiba America Business Solutions Vice President of Service. “The attainment of Elite Status, is indicative that Donnellon McCarthy Enterprises is in the top tier of Toshiba resellers operating throughout the North America. They have demonstrated the ability to support customers to the highest standard.”
“The DME Service organization is honored and proud to be the recipient of this award for the 2nd consecutive year,” stated Steve Deutsch, DME Vice President of Service.