Many businesses use managed network services to keep their infrastructure up and running efficiently. Yet managed services are sometimes associated with technology-heavy industries that need sophisticated IT infrastructure and servers. Some organizations, such as those in healthcare, may not see themselves as technologically oriented and feel that managed services don’t have anything for them.
However, managed services deliver a host of benefits to a wide range of industries. Many healthcare organizations rely on technology to accelerate the delivery of care or ease staff workloads. For these organizations, managed network services are incredibly valuable.
Managed network service providers exist that specialize in healthcare organizations, whether they’re hospitals, dentists, or another type of provider. Here’s how retirement communities can benefit from managed network services.
The IT Needs of Healthcare and Retirement Communities
With managed network services, a third-party professional takes over some or all of the organization’s computer and IT infrastructure. They may provide hardware, software, cybersecurity, maintenance, and even bespoke technology solutions to enhance productivity in an office. They’re a valuable resource for companies that either don’t have time or the expertise on hand to manage all these things.
Healthcare organizations frequently fall into both categories. Their professionals are smart, highly trained individuals who are skilled at meeting the demands of the fast-paced healthcare environment. They need functioning technology, but they’ll rarely have the background to select, configure, maintain, and troubleshoot these devices. In this case, a managed network service provider can mean the difference between optimized care and workflow chaos.
As organizations in the healthcare industry, retirement communities face similar challenges and features. However, added to the mix stands the technology needs of residents, which caregivers may likewise be unprepared to manage.
3 Ways Managed Network Services Enhance Retirement Communities
Many retirement communities turn to managed network services to keep their computers, servers, and other IT infrastructure optimized. Such services enhance retirement communities by providing:
1. Better Accessibility and Ease of Use
The healthcare industry on a whole is awash with data and information – most of it needs to be easy to access. Likewise, professionals need powerful technology to keep track of this data, but they don’t have time to master an overly complicated program or infrastructure.
Additionally, it’s quite common for retirement communities to offer technology resources to residents, such as community computers or even mobile devices. However, while residents themselves may be technologically savvy, they may still require accessibility enhancements such as voice assistants or large text.
A managed network service provider can meet both of these needs by delivering the right tools configured in all the right ways. Whether implementing and integrating a records management system or configuring an antivirus to make it tamper-proof, these specialists will see to it that everyone in the community has exactly what they need.
2. More Time for Quality Care
Maintaining IT infrastructure is practically a full-time job. There are operating systems to update, software to patch, virus scans to run, servers to debug, solutions to scale, files to back up. That doesn’t even consider the help desk calls for things like lost passwords or printer paper jams that are enough to keep an IT department on its feet all day.
For a retirement community, IT problems can hamper the caregivers’ ability to deliver care. They force these professionals to spend time fixing computers rather than tending to residents.
A managed network service provider takes over all these routine tasks that, while time-consuming, nonetheless must happen for an organization to keep running smoothly. It makes sure healthcare organizations experience efficiency, not problems.
3. Ensured Security and Compliance
Security is a serious concern for healthcare on every level. Cybersecurity represents an under-considered aspect of the modern healthcare organization, and hackers have noticed. The healthcare industry is the biggest target for hackers due to the presence of sensitive information like medical records.
Federal regulations have likewise attempted to address the safeguarding of these records with compliance requirements like those found in HIPAA. However, security and compliance are not the same things.
A managed network service provider that specializes in healthcare organizations is aware of the threats facing this industry, and the compliance requirements companies must follow. They can help develop solutions that achieve both security and compliance while putting powerful cybersecurity strategies in place to keep records safe.
DME Cares for Networks So Caregivers Can Look After Patients
Managed network services are a smart move for organizations in the healthcare industry, including retirement communities. Such organizations have demanding IT requirements compounded by both healthcare compliance regulations and the unique needs of their residents. With a skilled provider, caregivers at retirement communities can enjoy optimized technology, more time for quality care, and the ability to work with patient medical information securely.
DME works with caregivers in retirement communities to develop effective, secure IT infrastructure. Get started now discussing managed network services.