We’re more vulnerable than we were in the past.  Cyber-criminals are ramping up their efforts as more workers access applications remotely.  Fortunately, working from home gives us the opportunity to improve our processes, our flexibility and save capital expenses for buildings cost/rent.  Many of the steps that need to be taken to protect remote workers, help office workers too.  However, the home internet doesn’t have the commercial or enterprise level security that the office infrastructure provides in most organizations. To simplify the review, there are 5 categories: Home Infrastructure, IT support, Security, Cybersecurity and Communication

DME is here to help.

Home Infrastructure

  • Document Storage – Cloud storage needs meet your industry compliance standards.  Document security needs to be controlled by an administrator.
  • VPN Access – Using a secure VPN connection is critical.  Stop using RDP.
  • A4 MFP – A4 printers are designed for office use but are limited to no larger than 8.5 x 14 paper size and have a low TCO.  Homebased printers don’t have a low TCO

IT Support

  • 24×7 help desk – Working from home equals odd hours and quick responses.
  • Remote Desktop Management – Microsoft security patches and business level or better antivirus.
  • Backup/Disaster Recovery – Workstation and SaaS business continuity in place and tested regularly.  Office 365 and G-Suite are offer storage but need their own backup.

Security

  • Spam Filtering – Office 365 and Gmail spam filtering aren’t enough. Get an additional layer.
  • Hardware Encryption – BitLocker is included in Windows 10.  Turn it on.
  • Password Standards Enabled – Passwords should be 8 digits including numbers, symbols and upper- and lower-case letters.

Cybersecurity

  • 2-factor Authentication – Even if your password is compromised, it will stop hackers.
  • Intrusion detection – This service watches and responds to odd behavior on your computer.
  • Anti-spoofing/anti-phishing software – Artificial Intelligence that prevents spoofing and phishing campaigns.

Communication

  • VOIP – Protect your employees’ cell phone numbers and privacy
  • Hosted Email – Gmail and Office 365 both are good solutions versus an in-house server.  Don’t overthink it.
  • Smart Boards – Communication tool used for real time collaboration and problem solving.

Contact the professionals at DME to help with your remote work at home checklist.